MEDTEL SERVICES

Resources

In order to best support our clients and partners, if you cannot find a supporting document or need help with any of our products, please contact us.

Manuals, Guides and Brochures

CERATO GUIDES

VCSe100 Quick Start
Cerato VCSe100 Installation – Contact Us
Cerato Software Reference Manual
Cerato System Description Manual
Cerato System Specs

CERATO PBX

VCSe 100 Communication Server
VCSe 2000/9000 Communication Platforms
Special Security Advantage Application Package
IPEC Admin Manual

CONTACT CENTER

OMNIWorks For Medium To Large Businesses
OMNIWorks SIP For Small To Medium Businesses

GENERAL GUIDES

MedTel Cloud Browser Programming
Android App End User Installation
iPhone iOS Installation
DSS Installation

ENHANCED ATTENDANT WORKSTATION

EAWS User Guide
EAWS Quick Reference Card

PHONES BROCHURES

Arcata Family of Phones
Arcata 2826 Phone
Optic GS

PHONES USER GUIDES

Arcata 2826/2806 Quick Reference Card
Arcata 2826/2806 User
Arcata 2826 Quick Setup Application
Clearcom 12 & 24 User*
Optic GS User Guide

PHONES PRODUCT NOTES

External Power and 2826 Digital Phones

All MedTel Services training courses provide focused, in-depth instruction coupled with vital hands-on learning labs to help our students maximize their learning potential. For more detailed information, including pricing and availability for these classes, call 941.753.5000 ext 8410 or click here to learn more.

2024 Cerato ME Technician Training

January 29 – February 9, 2024 (Kennesaw, GA)
April 29 – May 10, 2024 (Kennesaw, GA)
August 12 – August 23, 2024 (Kennesaw, GA)
October 28 – November 8, 2024 (Kennesaw, GA)

2025 Cerato ME Technician Training
January 6 – January 17, 2025 (Kennesaw, GA)
March 31 – April 11, 2025 (Kennesaw, GA)
June 2 – June 13, 2025 (Kennesaw, GA)
September 8 – September 19, 2025 (Kennesaw, GA)